News
Partnerships, new ventures and company milestones, alongside the articles GPS has published on outsourcing. Each item is dated and carries the category it was written as.
GPS is to launch the Go2Canada Mobile plan for Sri Lankans travelling to Canada, with Go 2 Mobile, a Canadian consumer services company authorised by TELUS to provide mobile services for newcomers.
What BPO is, where it came from, the back-office and front-office work it covers, why Sri Lanka became a destination for it, and ten things to get right in an outsourcing arrangement.
The questions worth asking before outsourcing anything, the reasons companies give for moving non-core functions out, and why outsourcing stopped being a cost exercise and became a business model.
Written as the pandemic took hold: the services GPS was offering, the benefits it argued for, and what it expected the outsourcing market to do that year.