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GPS, Global Processing Services

News

Announcements and articles.

News

Orient Insurance joins the GPS Health claims platform

Orient Insurance has partnered with GPS Health, bringing its policyholders onto the platform: admissions tracked as they happen, claims submitted on the spot, and discharges settled faster.

News

Bridging Nations, Connecting Futures

A strategic partnership with Canada's Go 2 Mobile has introduced a Canadian SIM card in Sri Lanka, launched at an event attended by the Canadian Trade Commissioner.

Article

What is Business Process Outsourcing?

What BPO is, where it came from, the back-office and front-office work it covers, why Sri Lanka became a destination for it, and ten things to get right in an outsourcing arrangement.

Article

Advantages of Business Process Outsourcing

The questions worth asking before outsourcing anything, the reasons companies give for moving non-core functions out, and why outsourcing stopped being a cost exercise and became a business model.

Article

BPO trends to watch in 2020

Written as the pandemic took hold: the services GPS was offering, the benefits it argued for, and what it expected the outsourcing market to do that year.